In the 21st century, all e-commerce business models are thriving. Modern consumers tend to shop online more than ever. That is why more and more entrepreneurs are shifting their focus to the Internet. And there are quite a few reasons for that.

Today, all types of services and products can be sold online. Besides, e-commerce covers a whole range of business models, including subscription, drop shipping, white labelling, etc. 

Thus, if you have a product or service to offer, be it an online clothing store or a website oriented for students who want to buy a essay, and if you wish to grow your business, engage in strengthening the e-commerce strategy!

According to the infographic introduced by Statista, from 2014 to 2019, retail e-commerce sales worldwide have raised from 1,336 to 3,453 billion U.S. dollars, and it is expected to reach the point of 4,878 by 2021. The statistic is quite promising, which is the main reason that causes entrepreneurs to enter the world of e-commerce.

How to Get Started?

To get rolling and hit a profitability wall, you need to know the fundamentals of e-commerce as well as keep up with the latest trends of the industry. However, that’s not all it takes. 

In general, a successful e-commerce project requires having strong business intuition, knowledge, and understanding of the specific market. One would also need to do in-depth research on popular business models and products. Also, it requires having a solid business plan.

Top E-Commerce Business Tools Every Entrepreneur Needs

Running and expanding a business is always challenging. However, having the right tools in the toolkit can make life so much easier!

Groove

The first option on our list is a handy desktop software that makes delivering and ticketing customer support almost effortless!

No matter the product or service you sell or of the business model you adhere to, whenever there are customers, there should be high-quality support. The Groove can help you with that!

Integrating this tool is very simple and takes only a few minutes. At the same time, it is multifunctional and offers many benefits. It covers all common channels of support, including Calls, Live Chat, Social Media Platforms, SMS, and Email. 

Groove makes it simple to manage and automate the workflow in the team. It allows you to assign tickets to any group member and observe the progress.

Referral Candy

If you are running an online store and want to launch a referral program or if you already have one but want to enhance it, then Referral Candy is the right choice!

This smart software allows entrepreneurs to set up different rewards and programs for rewarding customers who recommend them. 

Referral Candy comes with a variety of features allowing you to make managing your referral programs simple. 

Appifycart

Probably every modern entrepreneur understands the importance of making a store available on different devices. Today, having a website is a must for every business, and creating a user-friendly app is even better! That’s when our next tool will come in handy. 

Appifycart allows users to create applications for Shopify stores with ease and upload them in the Google Play and App Store.

All you have to do is connect a store with this tool, and it will create a useful app automatically. There are a few handy features, including smart push notifications that can help you increase sales.

Rejoiner

Marketing matters can really get you down sometimes. Thus, we recommend everyone to use Rejoiner for smart and straightforward marketing automation that will grow your sales.

This tool comes with all the features you might need to strengthen the marketing campaigns. For instance, it allows you to create abandonment emails smartly to get customers back into buying mode.

The price of this service is calculated based on the customer’s number of contacts and the number of emails he wants to send each month. 

Beeketing

The last but not least useful tool on this list is a smart marketing automation Magneto extension Beeketing. It allows businesses to optimize their sales funnel and increase profits.

This extension comes with plenty of features that allow one to increase customer engagement, cross-sell and up-sell, as well as acquire and convert leads. 

One of the best things about Beeketing is that most of its features are free!

Wrapping Up

E-commerce business in our times of top-notch technologies is still ever tough and demanding business. Yet, we believe that the software mentioned on our list will boost your progress significantly!

Most tools provide more effective interaction with your potential customers, which is always a great idea!