A dental hospital or a clinic is the last place a person would want to spend majority of his time in. Whether you talk of a kid or a grown up, they would prefer doing anything else other than siting in a dental hospital and dreading the upcoming procedure. And so, it becomes all the more important to decrease his waiting time and increase the productivity of the hospital.
Now, the patient might not be waiting solely due to a doctor being busy. Sometimes, managing the hospital or a huge team becomes a difficult task, leading to a lot of loopholes in the working of the hospital. And the same fact has also been confirmed by a dental team in Tustin, CA. So, how would you increase the productivity of your team and your overall hospital?
Here are a few tips you can bring in use.
Enhance telephone interaction
Don’t just depend on the incoming patients. Sometimes, you might have to reach out to the leads yourself and bring in the business for your hospital. That can be done if you start calling the prospective leads and communicate with them regarding the dental treatments.
Other than that, the in-hospital communication should also be carried out majorly through telephones. Sometimes it happens that a doctor is free, but sending such a message to the waiting area takes time. So all you can do is call the waiting area and let the other patient proceed to the doctor’s room while the doctor is about to get free.
This way, you would be able to decrease the waiting time of patients, and also increase the productivity of your hospital.
Streamline Procedures
Don’t run a haphazard process of patient intake procedures. In most of the clinics or hospitals, the process is run variedly, with no streamlining, whatsoever.
So, try to make the patient intake procedure as streamlined as possible. From filling the form, to making the payment and getting the procedure done, the process should be properly aligned to reduce the waiting time as much as possible.
Improve Patient Perception
Dental Care is such a department where people don’t like to visit regularly. They would often visit only when they encounter some pain or problem. But it has always been advised to visit the dentists regularly for your routine checkups too.
And so, it becomes one of the responsibilities of the dental team to make people aware about the benefits of keeping their teeth healthy. They should improve the perception of people regarding the hygiene.
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